Professional Development

By: Shahula and Athifa (trainers)

A short-term training on managerial excellence and client oriented service delivery was conducted for the staff of ADK hospital from January to April 2012. This program was conducted in four batches over a period of four months with the broader aim of improving the quality of care provided to the patients accessing health care services from the hospital. Among the four training batches, there were two batches of support staff and two batches of managerial and supervisory staff selected from various departments of the hospital. Each batch comprised of 21 contact hours of training, and was spread across three weeks. An average of 15 staff participated in each batch.